From a small amater local radio station, Arta developed within a few years into an exemplary ethical and professional media organisation.
Arta worked closely with various international organisations to improve its institutional and editorial standards and organisational capacity.
to consolidate the organisation, improve its internal structures, workflow and policies to high professional standards.
Editorially, Arta developed comprehensive and detailed editorial policies and guidelines addressing the challenges it faces. These not only include general, standard editorial policies and guidelines, but also specific, even unique, ones such as the “Religious Content Policy” and the “Multilingualism Policy” in order to help its staff produce high-quality religious and multilingual programs.
Organisationally, Arta has developed comprehensive and detailed policies and procedures for various aspects of institutional and media work (finance, HR, procurement, etc.). Following the Turkish attack on north Syria in October 2019, Arta also started to digitize all its paperwork to reduce security risks. It also recently introduced new, unified digital bilingual paper templates (in Arabic and Kurdish) for all its administrative forms.
Arta also developed an effective internal complaints mechanism, through which the management receives anonymous feedback, suggestions and complaints from its employees regarding both the content and administrative issues. It is now time to take this a step further with the audience.
